I from $697/mo · fixed SLA · 12h / 24h / 48h written

Monthly n8n operations partnership — written reports, written turnaround, no calls required.

Automations built to last.

A workflow ships, runs for three months, then something drifts. A credential rotates. A vendor changes a webhook signature. An n8n minor version deprecates a node. Nobody notices until a customer reports the outage.

The retainer is the ongoing oversight layer that catches drift before customers do — delivered as written reports on a monthly rhythm.

Async. Written. Monthly cadence. Cancel any month with one written notice.

NDA-friendly · Fixed-price · Money-back guarantee

Pick a tier Request a sample report

FIG · Retainer monthly cycle

Side-by-side

Pick the tier that matches how central n8n is to your revenue.

Watch

$697 /month

Stable instance, one workflow that matters, monthly third-party visibility.

Monthly written health report (PDF)
Quarterly architecture review
Implementation hours / month None
Written turnaround SLA 48-hour
First-month deep-read audit
NDA-friendly correspondence
Pause up to 60 days / year, no cost
Cancel any month, one written notice
DPA on file
Backup operator handoff during vacation

Choose Watch

★ Most chosen

Maintain

$1,247 /month

Active monthly workflow changes plus bounded fix capacity.

Monthly written health report (PDF)
Quarterly architecture review
Implementation hours / month Up to 4 hrs
Written turnaround SLA 24-hour
First-month deep-read audit
NDA-friendly correspondence
Pause up to 60 days / year, no cost
Cancel any month, one written notice
DPA on file
Backup operator handoff during vacation

Choose Maintain

Operate

$1,997 /month

n8n is load-bearing for revenue, fulfillment, or compliance.

Monthly written health report (PDF)
Quarterly architecture review
Implementation hours / month Up to 10 hrs
Written turnaround SLA 12-hour
First-month deep-read audit
NDA-friendly correspondence
Pause up to 60 days / year, no cost
Cancel any month, one written notice
DPA on file
Backup operator handoff during vacation

Choose Operate

Cancel any month with one written notice before the 25th. Annual prepay: 11 months for 12 (cancel mid-year, unused months refund pro-rata).

Fit

Who this is for

You have n8n running in production. Workflows you depend on. Maybe you commissioned them from me. Maybe from someone else. Maybe you built them yourself.

Either way, the build phase is over and the operate phase has started. You'd rather pay a flat monthly fee for a written health report and bounded turnaround than try to remember to audit it yourself every quarter.

Three tiers depending on how central n8n is to your revenue.

Tiers

The three tiers

Tier 1 — Watch — $697 / month

For stable instances that mostly run themselves but where you want a monthly third-party look.

Included: monthly health report (PDF) delivered in the first week of each month · 48-hour written turnaround on questions you send me during the month · no implementation hours — questions get answered in writing, fixes do not get applied.

Best fit: your instance is stable. You have one or two workflows that matter. You want monthly visibility plus an expert you can email when something feels off.

Tier 2 — Maintain — $1,247 / month

For actively-used instances with occasional changes.

Included: monthly health report in the first week of each month · up to 4 implementation hours per month for fixes, tweaks, small improvements · 24-hour written turnaround on questions and on small fix requests · unused hours do not roll over.

Best fit: you ship workflow changes most months. You want bounded fix capacity included. You'd rather not negotiate a small invoice every time something needs adjustment.

Tier 3 — Operate — $1,997 / month

For instances central to revenue or compliance.

Included: monthly health report in the first week of each month · up to 10 implementation hours per month for build, fix, refactor work · 12-hour written turnaround on questions and fix requests during business days · quarterly architecture review (every third month the health report is replaced by a deeper-dive architecture review covering scaling, refactor candidates, and 90-day roadmap recommendations) · unused hours do not roll over.

Best fit: your n8n stack is load-bearing for revenue, fulfillment, or compliance. You want an embedded operations partner without the cost of a full-time hire.

All tiers

What's included across all three tiers

Monthly written health report (PDF), delivered in the first week of each month
Written-only communication — email, Slack Connect, or your project tool of choice
NDA-friendly throughout
Cancel any month with one written notice before the 25th of the prior month
No long-term lock-in
Pause for up to 60 days per calendar year at zero cost (holiday freeze, hiring transition)

Scope exclusions

What's NOT included

Discovery calls. The intake is a written brief. Subsequent communication is written by default.
Same-day emergency response. SLA windows are 12h / 24h / 48h written depending on tier. For genuine 24/7 incident response, hire an on-call team — that's not what this is.
Net-new builds beyond included hours. If a request exceeds your tier's hours, I send a written change-order. You accept or defer.
Hosting infrastructure costs. You pay for the server, cloud, and any third-party tools. I cover my time.
Tier upgrades or downgrades within the same month. Changes take effect the following month.
Multi-instance management within a single tier. Each retainer covers one n8n instance. Multiple instances = multiple retainers.
Workflows hosted on Zapier, Make, Pipedream, or Power Automate. This is n8n-only.

Process

How it works

01

You pick a tier.

Watch, Maintain, or Operate. Subscribe via Upwork or direct invoice.
02

You send the intake.

One written page: instance URL, access credentials (or how to share them securely), what workflows are running, what you want me watching, your preferred written channel.
03

I do the first-month deep-read.

During the first month I read every workflow, audit the production layer, and produce a first-month report that's roughly twice the length of subsequent monthly reports.
04

Monthly rhythm kicks in.

Each month I review the instance, write the health report, deliver it in the first week, and respond to questions and fix requests within your tier's SLA for the rest of the month.
05

You decide to continue or cancel each month.

No annual contract. One written notice before the 25th cancels the following month.

Proof

Sample monthly report outline

The monthly health report is a PDF, approximately 3–5 pages depending on instance complexity. The proprietary playbook of what I inspect to produce each section stays internal.

Section 1 — Headline

Overall instance health verdict — green, amber, or red. The single most-important thing that changed since last month. The single most-important thing you should do in the next 30 days.

Section 2 — Uptime

Instance availability for the month, expressed as a percentage. Count plus duration of any downtime windows. Cross-referenced against the monitoring source and n8n's internal execution log.

Section 3 — Workflow Execution Stats

For each workflow currently active: total runs this month · success rate · average duration · p95 duration · count of runs that went to retry · count of runs that landed in DLQ. Compared to last month so you see drift.

Section 4 — Error Patterns

Repeated failures from a specific external API. Timeouts on a particular node. Authentication errors on a credential nearing rotation. Each pattern gets one or two sentences plus a verdict on whether it warrants action.

Section 5 — Secrets Rotation Status

For each credential in the instance: when it was last rotated · when it should next be rotated · whether the upstream vendor has announced any deprecation or scope change. Items requiring action flagged explicitly.

Section 6 — Dependency Updates Pending

n8n minor and patch versions available. Node packages with breaking changes announced. Postgres or Caddy updates relevant to the stack. Each item gets a recommendation: apply now, apply next month, defer.

Section 7 — Recommended Actions for Next Month

A prioritized list of 3–7 actions for the next 30 days. Each action: one line of description, an effort estimate (sub-hour / half-day / full-day / multi-day), which tier of work covers it (included in your retainer hours, or change-order needed).

Section 8 — Implementation Log

For tiers 2 and 3 only. List of work completed this month, with hours used and hours remaining in the tier's allowance.

Pricing

Tier	Monthly fee	Implementation hours	Turnaround SLA	Quarterly architecture review
Watch	$697	None	48-hour written	No
Maintain	$1,247	Up to 4 hours	24-hour written	No
Operate	$1,997	Up to 10 hours	12-hour written	Yes

Annual prepay discount: pay 11 months upfront, get 12. Cancel mid-year and the unused months refund pro-rata.

Questions

FAQ

Why not just bill hourly?

Because hourly billing creates the wrong incentive on both sides. I'm rewarded for taking longer. You're penalized for asking questions. Flat-fee retainers align both of us on outcomes: catch drift, ship clean fixes, keep the instance healthy.

What if I need more than my tier's included hours in a given month?

You receive a written change-order with a fixed price for the extra scope. You accept, defer, or upgrade to the next tier — your call.

What if my instance is on Zapier or Make, not n8n?

This retainer is n8n-only. The discipline is similar across platforms but the inspection patterns aren't transferable. If you want to migrate to n8n first, see SKU B — Stack Migration.

What happens during the first month?

I do a deeper-than-usual audit and deliver an extended first-month report. After that the cadence settles into the rhythm above. The first-month fee is the same as the standard tier fee — no setup charge.

Can I downgrade or upgrade mid-relationship?

Yes, with one written notice before the 25th of the prior month. Changes take effect the next monthly cycle.

What if you go on vacation?

Up to 14 consecutive days off per quarter, communicated 30 days in advance. Reports still land on schedule. If a fix request lands during a vacation window, SLA pauses for the duration and resumes on return. For Operate-tier clients, I extend turnaround windows in writing with prior agreement and stage rollback procedures so your in-house team can recover any incident using the runbook.

Is there a money-back guarantee on the monthly fee?

If the monthly health report doesn't land in the first week of the month for any reason on my end, that month is refunded in full. No questions.

Can I subscribe before I have a real production instance?

You can — but the retainer's value depends on having a real instance to watch. If you're still in build phase, start with SKU H — Integration Build or SKU B — Stack Migration first, and add the retainer at handover.

What if my access credentials change mid-month?

Send the new credentials via the secure channel from intake — 1Password share link, Doppler, or encrypted email. I update the access record and continue monitoring. No SLA pause for credential rotation.

Do you sign DPAs and BAAs?

DPAs (data processing agreements) — yes, standard. BAAs (HIPAA business associate agreements) — case-by-case. Send the document at intake and I'll respond within 5 business days.

Ready to start ?

NDA-friendly · Fixed-price · Money-back guarantee

Async. Written. Monthly rhythm. No calls.

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syed@noorflows.com · async only · UTC+5